For marketers, getting the right messages in front of the right people is key. Today we’re announcing the global rollout of lookalike audiences, a targeting feature that helps advertisers reach new customers and grow their businesses.
- Join Us: Marketing Talks Live- Performance Marketing
- Announcing a New Mobile Layout for Facebook Pages
- Join Us: Driving App Installs on Facebook Mobile
- A world of exponentially increasing information
- Lookalike Audiences: A New Way to Reach Potential Customers
Today, the Facebook Preferred Marketing Developer (PMD) Program is pleased to announce the winners of the PMD Innovation Competition, which was announced in November at the PMD Fall Summit. The competition was themed "The Era Of News Feed" and invited all PMDs to build and present an innovative product. After a three-month building period, the applicants demoed their product for a Facebook jury.
- Ampush (Jury Grand Prize): Ampush’s YOGA platform facilitates hyper-personalized consumer engagement and generates authentic ‘voice-of-user’ stories through seamless integration with News Feed and Open Graph.
- KRDS: KRDS’ Feedizr helps businesses automatically deliver content to News Feed based on personalized user experience.
- Moontoast: The Moontoast Social Advertising Platform empowers brands and agencies with the ability to easily create, amplify, and measure social rich media ads in the Facebook News Feed.
- Optimal: Optimal automates the creation, targeting, and optimization of News Feed promotions to help brands achieve their overall marketing objectives.
- SocialCode: SocialCode’s Message Optics Live monitors a brand's Facebook page and reports on the organic and viral performance of Page posts to drive smarter content posting and paid media.
- SocialFlow: SocialFlow automates the publication of the right message at right time, quickly determining best candidates for promotion, and optimizing targeting for best performance.
- Unified: Unified’s Minilytics was upgraded to support News Feed optimization and the organic and paid opportunities it represents for reaching consumers.
- Think about your visuals: We’ve seen that more visual stories in News Feed – from both people and Pages – increase user engagement. Now businesses have an even more visually rich way to showcase content and get people engaged. In the example below, a restaurant can get people hungry for lunch by showcasing today’s special right before lunchtime.
- Get discovered with “Following”: Thanks to a new “Following” feed on the right-hand side of the home page, people will be able to discover more content from the Pages they like and the people they follow. Stories on “Following” are shown in chronological order.
- Make sure your cover photo tells your story: For both organic and paid Page Like stories, the photo that we’ll now display is the Page’s cover photo. This change is designed to provide more context about the Page. All the more reason to make sure your cover photo is eye-catching and visually representative of your Page.
Small business owners are constantly looking for new customers and engaging with the ones they already have to foster loyalty. In a recently published book, "The Facebook Guide to Small Business Marketing," author Ramon Ray of Smallbiztechnology.com shares his insights into how small business owners can use Facebook to achieve their goals and grow their sales.
- Stop trying to make a quick sell: Instead of focusing on getting new fan likes, post content that will increase the engagement of your target audiences (photos, polls, questions). Use Page post targeting to refine your message to the segments that would want to hear from you most regarding that posted content.
- Bring your Page's Timeline to life: Post frequently relevant content to your Facebook Page's Timeline and make it a social destination for your audience. Pin important tips to the top of your Page; change your cover photo out regularly; and make your customers your experts by getting them to weigh in on the questions you post.
- Promote those "must-see" posts: For those posts that are getting really good fan interaction, consider promoting them (click "promote" underneath the post) to your fans and friends of your fans. Since you know the post's content is engaging, why not spread the word even more about your business?
In September we released our custom audiences tool, which lets marketers reach their current customers with relevant ads on Facebook. We know that many businesses also work with third party partners to enhance their online and offline marketing in order to show more relevant ads.
- Businesses that already work with these select third parties can now use the same information they have used elsewhere to create campaigns on Facebook.
- We will work with these select third parties to create pre-defined or custom first-party targeting categories on Facebook. Businesses of all sizes will now be able to target categories like "soda drinkers" or "people who browsed for a specific make/model on my website."
- Castle Auto Group, a car dealership in Chicago, saw a 24x return on their ad spend combining Facebook offers with custom audiences to their existing target customers
- Kingnet, a Hong Kong-based game developer, saw a more than 40% decrease in cost-per-installs of its action role-playing game by using custom audiences
What’s the best way to get more installations for your mobile application within the crowded app landscape?
Join us tomorrow, Tuesday, February 26th, as Facebook’s Susan Buckner, Nicolas Franchet, and Neil Hiltz discuss mobile marketing opportunities on Facebook and present our latest mobile advertising product, the Mobile App Install ad.
- Option A: Tuesday, February 26th at 8am PT (11am ET, 4pm GMT) | Click to RSVP
- Option B: Tuesday, February 26th at 10am PT (1pm ET, 6pm GMT) | Click to RSVP
The discussion will be followed by a live Q&A with questions from our audience. Please share the event with your friends and colleagues, and post questions in advance on the event wall for your preferred time. (Option A – 4pm GMT | Option B – 10am PT)
As part of our ongoing investment in Page Insights, we recently completed a comprehensive engineering audit of the product. During this audit we uncovered bugs that impacted impression and reach reporting. We have confirmed that these issues impacted reporting only and not delivery. Ad Insights were not impacted by these bugs.
- Total reach to stay the same or increase for most Pages
- An increase in paid reach if you ran News Feed ads
- An increase or decrease in organic reach, depending on many factors such as the composition of your fan base, when and how often you post and your spending patterns
- A change in metrics computed from reach and impressions, such as engagement rate and virality
- We know that accurate data is fundamental to building and improving your Facebook presence. We are taking this very seriously. We have already put a number of additional quality and verification measures in place to prevent future bugs and resolve them quickly if they arise.
Looking to drive high-value prospects to your website? Facebook can help drive conversion and lower cost per acquisition (CPA) for your campaigns.
We recently hosted a panel discussion with Facebook experts discussing best practices for performance marketing. During the discussion, we identified four levers of successful performance marketing on Facebook—placement, ad format, targeting, and optimization—and discussed measurement techniques to guide your overall strategy.
Here are some of the discussion’s top takeaways:
- Go beyond the basics: Performance marketers have traditionally used standard domain ads on the right-hand side of Facebook. However, Facebook offers a variety of placements and ad formats that can drive results. The news feed is premier real estate on Facebook: we see over eight times the engagement for ads in the news feed versus the right-hand side. So how can your brand get into the news feed? We recommend photo Page post ads, link Page post ads, Offers, and mobile app install ads to create rich experiences that enable engagement.
- Start with photo Page post ads: Photo Page post ads are an excellent choice across industries and marketing objectives. Use a shortened URL in the ad text to link offsite. An independent study by Nanigans of almost a billion Facebook ad impressions found that photo Page post ads in the news feed drove 14% higher ROI and 48% lower CPA than domain ads on the right-hand side. Advertisers report strong performance, too. Yepme, an Indian e-commerce company, reported a 125% increase in conversion rate using photo Page post ads compared to domain ads and PeixeUrbano, a Brazilian daily deals site, reported a 5x higher ROI using photo Page post ads compared to the average of previous campaigns.
- Use Optimized cost per impression to reach the right audience: While bidded cost per click (CPC) and cost per impression (CPM) are standard, we recommend a powerful bidding option unique to Facebook: Optimized CPM. Optimized CPM delivers your ads to people most likely to convert. To maximize results, combine Optimized CPM bidding with conversion measurement tags, which count relevant conversion actions on your website, such as registrations and shopping cart checkouts, driven by people seeing an ad on Facebook. Beta tests show that this combination reduces the cost per conversion by 40% when compared to CPC ads using the same budget.
- Take a "test and iterate" approach: Testing multiple campaign factors before allocating spend is nothing new for performance marketers—and Facebook is no different. We encourage you to run test campaigns, and track and measure the results to determine what works best for your brand. The first step is to prepare your performance marketing plan: identify key performance indicators, set up click tags and view tags, and ensure a process for delivering enough creative combinations. Once you are operationally ready to execute these campaigns, conduct low-cost tests and iterate. Our community of Preferred Marketing Developers can help you optimize your campaigns at scale.
For more details and tips, check out the full discussion here.
Make sure to submit your work before midnight this Thursday, January 31, 2013, to be considered for this year’s Facebook Studio Awards.
Submitting is easy—select "Submit Work" on any page of Facebook Studio. All work published to the site between January 15, 2012 and January 31, 2013 will be in the running. Original work can be in any language but submissions must be in English. While not required, including a video case study is highly recommended for awards consideration.
Best of luck, and may the best work win!