Today we're announcing a new layout of Facebook designed to reduce clutter and focus more on stories from the people and Pages you care about. You'll still see all the stories you saw in your News Feed before, but with a fresh new look: photos, news articles, maps, and events all stand out even more. And with this new design, News Feed now has the same look and feel on mobile, tablet, and web.
This change is a visual redesign of News Feed only and does not change how we surface the most interesting stories to people.
With this new layout, all content is becoming more vibrant, including stories from Pages and brands. As a marketer on Facebook, here’s what you need to know about News Feed’s new look:
Think about your visuals: We’ve seen that more visual stories in News Feed – from both people and Pages – increase user engagement. Now businesses have an even more visually rich way to showcase content and get people engaged. In the example below, a restaurant can get people hungry for lunch by showcasing today’s special right before lunchtime.
Get discovered with “Following”: Thanks to a new “Following” feed on the right-hand side of the home page, people will be able to discover more content from the Pages they like and the people they follow. Stories on “Following” are shown in chronological order.
Make sure your cover photo tells your story: For both organic and paid Page Like stories, the photo that we’ll now display is the Page’s cover photo. This change is designed to provide more context about the Page. All the more reason to make sure your cover photo is eye-catching and visually representative of your Page.
We'll be rolling out the new design very slowly over the coming weeks on web and mobile. If you'd like to get it early, visit www.facebook.com/newsfeed
and add yourself to the waiting list.
Small business owners are constantly looking for new customers and engaging with the ones they already have to foster loyalty. In a recently published book, "The Facebook Guide to Small Business Marketing," author Ramon Ray of Smallbiztechnology.com shares his insights into how small business owners can use Facebook to achieve their goals and grow their sales.
Here's an excerpt from what you'll find inside featuring three quick tips on how to get the most out of your Facebook Page:
Stop trying to make a quick sell: Instead of focusing on getting new fan likes, post content that will increase the engagement of your target audiences (photos, polls, questions). Use Page post targeting to refine your message to the segments that would want to hear from you most regarding that posted content.
Bring your Page's Timeline to life: Post frequently relevant content to your Facebook Page's Timeline and make it a social destination for your audience. Pin important tips to the top of your Page; change your cover photo out regularly; and make your customers your experts by getting them to weigh in on the questions you post.
Promote those "must-see" posts: For those posts that are getting really good fan interaction, consider promoting them (click "promote" underneath the post) to your fans and friends of your fans. Since you know the post's content is engaging, why not spread the word even more about your business?
First, we are moving to a referral-based system where companies that have proven success working with our internal teams or ads-qualified PMDs will be prioritized.
Throughout the history of the PMD Program, we've learned that companies referred to us by a trusted, credible and informed source were much more likely to ultimately join the program as they had proven to be successful on our platform and with marketers.
Additionally, the intrinsic link between paid, earned, and owned media on Facebook means that all PMDs must have a deep knowledge and understanding across all badged areas to ensure marketer success. Many of the most successful PMDs offer comprehensive Facebook marketing solutions, through creative partnerships with other PMDs or by offering multifaceted tools.
We are also announcing new requirements for the PMD badge
, encouraging candidates and members to focus on deeper integrations across the four qualification areas: Pages, Ads, Apps and Insights.
These new requirements will facilitate the implementation of features such as boosting Page content in news feed, accessing Open Graph insights for app developers or taking a holistic view on pages insights across owned, paid and earned media.
We are excited about both updates and can't wait to see the program grow with outstanding new companies. You can search for current PMDs using the PMD Center.
In September we released our custom audiences tool, which lets marketers reach their current customers with relevant ads on Facebook. We know that many businesses also work with third party partners to enhance their online and offline marketing in order to show more relevant ads.
Today, we're expanding custom audiences to allow businesses to use Datalogix, Epsilon, Acxiom, and BlueKai to further enhance the ads they run on Facebook.
Businesses can do this in two ways:
Businesses that already work with these select third parties can now use the same information they have used elsewhere to create campaigns on Facebook.
We will work with these select third parties to create pre-defined or custom first-party targeting categories on Facebook. Businesses of all sizes will now be able to target categories like "soda drinkers" or "people who browsed for a specific make/model on my website."
For example, an auto dealer may want to customize an offer to people who are looking to buy a new car. To do this today, many businesses work with third parties to better understand how to identify and reach that audience. With today's updates businesses can now do this same thing by showing ads to people on Facebook who may be in the market for a new car.
As with the existing custom audiences tool, these select partners use a privacy and data-protective matching process. This process is specifically designed so that we don’t share private information about individuals with marketers. People will still have the same control over the ads they see on Facebook. They can learn more about the ads they see, give feedback, or opt-out using the controls we provide in the ads themselves or in the Help Center
. To learn more visit our Privacy Page
We know that more relevant ads are better for people and businesses. By showing the right ads to the right people, businesses have been able to increase the effectiveness of their Facebook campaigns. For example:
Castle Auto Group, a car dealership in Chicago, saw a 24x return on their ad spend combining Facebook offers with custom audiences to their existing target customers
Kingnet, a Hong Kong-based game developer, saw a more than 40% decrease in cost-per-installs of its action role-playing game by using custom audiences
We believe the extension of custom audiences to include select third parties will further improve marketers' ability to reach the right customers on Facebook and will lead to more relevant ads. We will be rolling out these enhancements over the coming weeks, starting with marketers in the U.S.
What’s the best way to get more installations for your mobile application within the crowded app landscape?
Join us tomorrow, Tuesday, February 26th, as Facebook’s Susan Buckner, Nicolas Franchet, and Neil Hiltz discuss mobile marketing opportunities on Facebook and present our latest mobile advertising product, the Mobile App Install ad.
The panel discussion will be broadcast live on the Marketing Talks Live app on the Facebook Studio Page:
Option A: Tuesday, February 26th at 8am PT (11am ET, 4pm GMT) | Click to RSVP
Option B: Tuesday, February 26th at 10am PT (1pm ET, 6pm GMT) | Click to RSVP
The discussion will be followed by a live Q&A with questions from our audience. Please share the event with your friends and colleagues, and post questions in advance on the event wall for your preferred time. (Option A – 4pm GMT | Option B – 10am PT)
As part of our ongoing investment in Page Insights, we recently completed a comprehensive engineering audit of the product. During this audit we uncovered bugs that impacted impression and reach reporting. We have confirmed that these issues impacted reporting only and not delivery. Ad Insights were not impacted by these bugs.
As soon as we found the bugs our engineering team began work to resolve them as quickly as possible. We're rolling out fixes beginning this morning and over the weekend.
The actual impact of the bugs will vary from Page to Page and day to day based on a number of factors such as when and how frequently you post. To see the overall impact, if any, on your individual Pages, we recommend looking at your organic, paid and viral reach and impressions for your Page and for your posts over the next few weeks, starting on Monday, February 25. Because these bugs impacted our logging systems we won't be able to backfill Page Insights with historical data.
Overall, we expect most Pages to see:
Total reach to stay the same or increase for most Pages
An increase in paid reach if you ran News Feed ads
An increase or decrease in organic reach, depending on many factors such as the composition of your fan base, when and how often you post and your spending patterns
A change in metrics computed from reach and impressions, such as engagement rate and virality
We know that accurate data is fundamental to building and improving your Facebook presence. We are taking this very seriously. We have already put a number of additional quality and verification measures in place to prevent future bugs and resolve them quickly if they arise.
We appreciate your patience and we are committed to constantly improving and investing in the quality of Page Insights.
Looking to drive high-value prospects to your website? Facebook can help drive conversion and lower cost per acquisition (CPA) for your campaigns.
We recently hosted a panel discussion with Facebook experts discussing best practices for performance marketing. During the discussion, we identified four levers of successful performance marketing on Facebook—placement, ad format, targeting, and optimization—and discussed measurement techniques to guide your overall strategy.
Here are some of the discussion’s top takeaways:
Go beyond the basics: Performance marketers have traditionally used standard domain ads on the right-hand side of Facebook. However, Facebook offers a variety of placements and ad formats that can drive results. The news feed is premier real estate on Facebook: we see over eight times the engagement for ads in the news feed versus the right-hand side. So how can your brand get into the news feed? We recommend photo Page post ads, link Page post ads, Offers, and mobile app install ads to create rich experiences that enable engagement.
Start with photo Page post ads: Photo Page post ads are an excellent choice across industries and marketing objectives. Use a shortened URL in the ad text to link offsite. An independent study by Nanigans of almost a billion Facebook ad impressions found that photo Page post ads in the news feed drove 14% higher ROI and 48% lower CPA than domain ads on the right-hand side. Advertisers report strong performance, too. Yepme, an Indian e-commerce company, reported a 125% increase in conversion rate using photo Page post ads compared to domain ads and PeixeUrbano, a Brazilian daily deals site, reported a 5x higher ROI using photo Page post ads compared to the average of previous campaigns.
Use Optimized cost per impression to reach the right audience: While bidded cost per click (CPC) and cost per impression (CPM) are standard, we recommend a powerful bidding option unique to Facebook: Optimized CPM. Optimized CPM delivers your ads to people most likely to convert. To maximize results, combine Optimized CPM bidding with conversion measurement tags, which count relevant conversion actions on your website, such as registrations and shopping cart checkouts, driven by people seeing an ad on Facebook. Beta tests show that this combination reduces the cost per conversion by 40% when compared to CPC ads using the same budget.
Take a "test and iterate" approach: Testing multiple campaign factors before allocating spend is nothing new for performance marketers—and Facebook is no different. We encourage you to run test campaigns, and track and measure the results to determine what works best for your brand. The first step is to prepare your performance marketing plan: identify key performance indicators, set up click tags and view tags, and ensure a process for delivering enough creative combinations. Once you are operationally ready to execute these campaigns, conduct low-cost tests and iterate. Our community of Preferred Marketing Developers can help you optimize your campaigns at scale.
For more details and tips, check out the full discussion here.
Make sure to submit your work before midnight this Thursday, January 31, 2013, to be considered for this year’s Facebook Studio Awards.
Submitting is easy—select "Submit Work" on any page of Facebook Studio. All work published to the site between January 15, 2012 and January 31, 2013 will be in the running. Original work can be in any language but submissions must be in English. While not required, including a video case study is highly recommended for awards consideration.
The industry leaders on Facebook's Creative Council will serve as the jury and winners will be announced later this year. Find more information, including the judging criteria, here.
Best of luck, and may the best work win!
Join us on Thursday, January 31st as Facebook's Dhiraj Kumar, Susan Buckner and James Dailey discuss performance marketing on Facebook.
Thursday, January 31st at 8am PT (11am ET, 4pm GMT) Intended for EMEA timezones | Click to RSVP
Thursday, January 31st at 10am PT (1pm ET, 6pm GMT) Intended for North American timezones | Click to RSVP
Performance marketing campaigns make up 54% of U.S. and 67% of U.K. online ad budgets today. We'll cover the four pillars of performance marketing campaigns–placement, ad format, targeting, and optimization– and discuss strategies for measuring success.
The discussion will be followed by a live Q&A with questions from our audience. Please share the event with your friends and colleagues, and post questions in advance on the event wall. (EMEA
| North America
Today we are excited to announce the global launch of a new conversion measurement and optimization system for direct response marketers. Facebook conversion measurement allows advertisers to measure the ROI of their Facebook ads by counting relevant user actions, such as registrations and shopping cart checkouts, that are driven by people seeing an ads on Facebook.
Marketers can now also use optimized CPM (OCPM) to deliver ads to people who are most likely to convert on their websites. Beta tests have shown that when conversion measurement is used with optimized CPM, ads reduced the cost per conversion by 40 percent when compared to CPC ads using the same budget.
This means that marketers who are interested in using Facebook ads and sponsored stories to drive specific actions on their websites can now use conversion measurement both to understand the ROI of their ad spend and to improve that ROI on future campaigns.
This should be extremely valuable for marketers in e-commerce, retail, travel, financial services, and other direct-response industries that value actions taken on their websites. Early testing of conversion measurement with optimized CPM has generated strong results for multiple advertisers who are focused on driving user actions on their websites:
Online retailer Fab.com was able to reduce its cost per new customer acquisition by 39 percent when it used conversion measurement and optimization to serve ads to consumers deemed most likely to convert.
The Democratic Governors Association used conversion measurement with optimized CPM to deliver ads to users who were most likely to sign up for its mailing list. According to Mark Giangreco, Digital Director of the DGA, the Association noticed a dramatic decrease in its cost per conversion - 85% lower than any other campaign the DGA had run online.
Click on the conversion tracking tab in power editor in Chrome (www.facebook.com/ads/manage/powereditor/) or on the conversion tracking link on the left hand nav in ads manager (www.facebook.com/ads/manage)
Create your conversion tracking pixel(s) and implement it on your conversion page(s)
Once the pixel has been placed on your website, create ads and select “track conversions on my website for this ad”
Set a budget and choose optimized CPM to deliver the ad to people most likely to convert
Conversion measurement and optimization can be used on all Facebook ads and sponsored stories, and in combination with any targeting capabilities. Facebook conversion measurement is also the only solution that can report when a user views an ad on one device (e.g. mobile phone) but converts on another (desktop computer), which is useful for cross-platform ad campaigns.